Job Description

VIP

VIP Account Manager (Germany)

Location: Camden, London
Contract: Permanent
Salary: Competitive plus Benefits
Closing date:
Job description

Job Title: VIP Account Manager (Sports/Casino)
Department: VIP
Reporting to: Senior Account Manager

The Department:
The VIP Department is responsible for the retention of all high level clients for Betway, Hippodrome Online and Spin Casino. We pride ourselves in providing superior service and first class retention campaigns. The various account classifications are based on various account metrics.

Purpose of Job:
This role is responsible for maintaining, strengthening and growing customer relationships to increase their lifetime value. A key focus is account growth, customer satisfaction and prioritisation of clients at a high standard.

Essential Criteria:

• Fluent in German and English
• Experience of working in a high profile customer focused environment
• Excellent communication and interpersonal skills
• Confident communicator on the phone
• Strong command of written and spoken English
• Strong evidence of contributing to VIP satisfaction and retention

 


For further details on this role, download the Job Description

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*** Due to the volume of applicants, only shortlisted candidates will be contacted. ***

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