Job Description


VIP Account Manager (Sports/Casino)

Location: Camden, London
Contract: Permanent
Salary: Competitive plus Benefits
Closing date:
Job description

Job Title: VIP Account Manager (Sports/Casino)
Department: VIP
Reporting to: Senior Account Manager

The Department:
The VIP Department is responsible for the retention of all high level clients for Betway, Hippodrome Online and Spin Casino. We pride ourselves in providing superior service and first class retention campaigns. The various account classifications are based on various account metrics.

Purpose of Job:
This role is responsible for maintaining, strengthening and growing customer relationships to increase their lifetime value. A key focus is account growth, customer satisfaction and prioritisation of clients at a high standard.

Essential Criteria:

• Experience in VIP account management for an Online Casino or Sportsbook
• Excellent communication and interpersonal skills
• Confident communicator on the phone
• Strong command of written and spoken English
• Strong evidence of contributing to VIP satisfaction and retention
• Experience working with casino and sports portfolio
• Ability to produce target specific campaigns and report pre / post campaign
• Proven experience in VIP portfolio growth


For further details on this role, download the Job Description

Click 'APPLY' to submit a CV.

*** Due to the volume of applicants, only shortlisted candidates will be contacted. ***

Newest Opportunities
18 Dec 2017
Closing date: 18 Dec 2017
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